When I bought my new home in Dallas, I was on a budget, new to the neighborhood and desperate to get things done fast, so I didn’t take the time to check the reputation of the Dallas roofing company I hired.
“You don’t have to worry about a thing”, their manager said. “We will get everything ready by tomorrow”. And so they did. The costs weren’t that big either, but I figured it was just the difference between the states and Texas services are cheaper than those in New York.
One month was enough to see how wrong I was. At the first storm, I ended up spreading buckets across the house to contain the leaks. When I called the roofing company, no one answered. I finally got hold of one of the guys working on my roof and he laughed in my face, saying that there was nothing he could do.
It was then that I realized my mistakes. I had never asked about their license, about warranty, not even about the materials they used. I had the misfortune to hire one of the bad apples, and I lost. I had to hire another Dallas roofing company, to pay for a different set of works and to replace the floor and the carpets in my home.
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